Browse Legal rules for Indonesian wallet records
Our Legal terms describe the conditions that apply to account access, identity details, wallet activity and requests made through the account area. Eligibility depends on local law, and access is available only where local law permits. When you use DANA, OVO, GoPay or QRIS, we retain
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the transaction reference needed to match your account record with the payment status shown to you. Bank transfer and virtual account records may include the selected BCA, BRI, Mandiri or BNI route. We may ask you to complete phone verification before account access or before changing
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important account details. If a policy wording affects your account, the current text takes priority over informal messages. Keep your login details private, check the account name before sending funds, and contact us through the displayed support path when a record appears incorrect.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.